Terms of Use

1. Who These Terms Are For

These Terms of Use ("Terms") govern your access to and use of liamscall.com and its AI chat agent, blog, and any related pages (together, the "Service"), operated by Liamscall.com ("Liam's Call," "we," "us"). By using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

2. Not a Medical, Emergency, or Crisis Service

• The Service is informational and educational only. It is not a substitute for professional medical, psychiatric, psychological, legal, or social-work advice, diagnosis, or treatment.
• The Service is not an emergency or crisis response service. It cannot see you, dispatch help, or guarantee a response time. If you or someone else is in immediate danger, call 911 (U.S. and Canada), or contact the 988 Suicide & Crisis Lifeline (U.S.) or 9-8-8: Suicide Crisis Helpline (Canada) by calling or texting 988.
• Always seek the advice of a qualified professional (physician, psychiatrist, therapist, social worker, or other licensed provider) with any questions about a medical or mental health condition, and never disregard or delay seeking professional advice because of something read or generated on the Service.

3. Eligibility & Age

The Service is intended for use by adults (18 years or older) and, where used by a caregiver on behalf of a minor, is intended to be used with adult oversight. The Service does not knowingly collect personal information from children under 13 (U.S.) or the applicable minimum age under Canadian law, and does not knowingly direct behavioural advertising at users under 18. Visitors who appear to be minors are met with age-appropriate language and are directed toward youth-specific and general crisis resources within the Service.

4. No Account, No Login — What That Means for You

The Service is designed to be used without creating an account or providing a login. As a result:

• We have no reliable way to verify your identity, age, or location beyond an approximate, non-precise signal (see Privacy Policy).
• We cannot recover, restore, or provide you a transcript of a past chat session, because we do not retain chat histories tied to you.
• You are responsible for saving, for your own records, any information from a chat session you wish to keep.

5. AI-Generated Content — Limitations

The chat agent is powered by one or more third-party AI language model providers, used in a layered, cost-managed configuration so that different messages may be answered by different underlying providers. AI-generated responses can be incomplete, out of date, or simply wrong, including specific claims about phone numbers, program names, eligibility rules, or laws. We have built guardrails intended to keep the agent empathetic, safe, and accurate, but we cannot guarantee that every response will be complete, accurate, or appropriate to your specific situation.

• You should independently verify any specific resource, hotline, program, or eligibility information before relying on it, particularly in an urgent situation — use the direct links and phone numbers we provide to official sources rather than relying solely on the chat text.

6. Acceptable Use

You agree not to use the Service to:

• Attempt to obtain instructions or assistance for self-harm, harming others, or committing a crime.
• Attempt to extract, reverse-engineer, or misuse the underlying AI models, prompts, or guardrails.
• Impersonate another person, or misuse the Service to harass, stalk, or gather information about another identifiable individual.
• Upload or transmit malicious code, or attempt to interfere with the Service's operation or security.
• Use automated means (bots, scrapers) to access the Service, other than the accessibility and bot-detection/verification mechanisms we ourselves provide.

7. Third-Party Resources & Links

The Service may reference or link to third-party organizations, hotlines, shelters, treatment programs, government agencies, or articles (including on a future Resources page and blog). We do not control, endorse, or guarantee the accuracy, availability, or quality of any third-party resource, and are not responsible for your interactions with them. Inclusion of a resource is not a recommendation that it is right for your specific situation.

8. Advertising

The Service may display third-party advertising served through one or more advertising networks, in placements designed to be unobtrusive. Advertising is served and funded independently of, and does not influence, the content, tone, or resources the chat agent provides. Advertising on the Service is configured to be non-personalized and context-based, and is not built from your chat content or from any profile of your health, mental-health, addiction, or housing circumstances. See our Privacy Policy for more detail.

9. Intellectual Property

The Service, including its design, text, graphics, and the specific configuration of the chat agent's guardrails (but excluding AI-generated chat responses themselves and third-party content), is owned by Liamscall.com or its licensors and is protected by copyright and other laws. You may not copy, reproduce, or create derivative works from the Service except for your own personal, non-commercial use of the information it provides to you.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY INFORMATION PROVIDED (INCLUDING AI-GENERATED CONTENT) WILL BE ACCURATE OR COMPLETE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Liamscall.com AND ITS OWNERS, OPERATORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE SERVICE, INCLUDING RELIANCE ON ANY AI-GENERATED CONTENT.

Nothing in this section limits or excludes liability where such limitation or exclusion is not permitted under applicable law, including liability for death or personal injury caused by gross negligence or willful misconduct, or any other liability that cannot lawfully be limited. Where a limitation above is found unenforceable in a particular jurisdiction, it will be limited or severed only to the minimum extent required, and the remainder of this section will continue to apply.

12. Indemnification

You agree to indemnify and hold harmless Liamscall.com from any claims, damages, or expenses (including reasonable legal fees) arising from your violation of these Terms or your misuse of the Service.

13. Governing Law & Dispute Resolution

These Terms, and any dispute arising out of or relating to them or the Service, are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law principles. You and Liam's Call each agree to submit to the exclusive jurisdiction of the courts located in Ontario, Canada for any dispute not otherwise resolved informally or through the process below.

• Informal resolution first. Before filing a claim, you agree to contact us at hello@liamscall.com and describe the dispute so we can attempt to resolve it informally within 30 days.
• U.S. visitors. If you access the Service from the United States, choosing Ontario law governs our contract with you, but does not remove any protection you're entitled to under a mandatory consumer-protection law of your home state that cannot be waived by contract — nothing in this section is intended to override such a law where it applies.

14. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms with a new "Last updated" date. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.